What's New

New and Improved User Dashboard!

Improvement
We know time is money which is why we've improved our Dashboard to make life easier for you. With a simplified user interface and easier navigation. We hope this improves your ability to quickly use Disputify to combat friendly fraud. 

Take a look at the new Dashboard today by clicking "Dashboard" in the navigation menu. 

Two Factor Authentication is live

New
We are excited to announce that two factor authentication is now live. Configurable from the rules engine, Disputify gives merchants the ability to automate order confirmation calls and text messages. 

Two Factor Authentication is coming

New
Two Factor Authentication is coming. This feature will start rolling out to users over the next two weeks. 

Account Activity Feed - New Feature!

New
As part of our user interface changes, we have added activity tracking within the application. All actions taken by any user within an account will be logged. You can access this log on the side navigation bar and within every order.

WooCommerce Integration - Now available!

Update
New | WooCommerce Integration Live | This week, we are enabling support for WooCommerce merchants. WooCommerce merchants can integrate with Disputify via the connections page

Rules Engine now available!

New
You know your store, any your customers, better than anyone... including patterns of behaviour that may seem a little bit suspicious. The rules engine helps you tailor Disputify's analysis to patterns of customer behaviour you want to keep an eye on. Part of the configurability is option to automate actions based on alerts. These range from setting an order to high risk, adding a note etc.

For more details, take a look at our guide

New Feature - Rules Engine!

New
Coming Soon! The Rules Engine

Instantly identify fraudulent transactions and prevent order processing from occurring using the rules engine. Purposes built for your specific needs, it allows you to set up rules for your business based on a combination of different factors. This means that you can be more targeted in how you protect your business from fraud while simultaneously reducing the impact on your customers.

Updated Scoring Threshold

Improvement
To ensure we provide the most accurate customer score to merchants, we have updated the default risk threshold for all accounts. Learn how to adjust your threshold here.


Shopify and WooCommerce Integrations coming soon

Update
In the coming weeks, Disputify will be releasing our Shopify and WooCommerce integrations into their respective app stores. Soon merchants on these platforms can join our community of merchants working together to prevent refund fraud. Shopify Users will be able to find the application in the Shopify App Store. We will update you all once we have more details about release dates for these hotly anticipated integrations!

Subscription Plans now available.

New
We are pleased to announce that payment plans have been released into the application for all users. This represents a major milestone for the team at Disputify as we take our next step towards building a sustainable, vibrant community of merchants working together to help reduce and prevent refund fraud. You can find details about our pricing plans at https://app.disputify.com/pricing

Shopify Support - Not available

New
We are excited to announce that Shopify merchants can now join the Disputify network of merchants. If you are a Shopify merchant, you can find us in the Shopify app store HERE. Integration takes less than 30 seconds.

New UI + Payments and Pricing - Coming soon

Update
New User Interface! After great feedback from our incredible beta program participants, we have taken the first step towards a new, fresh-feelin' user interface! Over the next few weeks and months, we will be rolling out slight tweaks and changes to the UI in order to make your life easier. Coming soon! - Payments and Pricing. After several months of hard work, the Disputify development team is getting ready to release our subscription payments and pricing functionality to the application. This is a key step towards Disputify the public launch. Our pricing plans will start at $29 per month and cap out at $69. We look forward to discussing our plans for the new pricing with you all over the next few weeks. Our pricing plans will start coming online in the first two weeks of February 2020.

Bad Actors List - New Feature released.

Update
The Bad Actors list is now live! You'll find this new feature on the Menu bar! The Bad actors list enables you to Search for and Insta-flag any customer that you'd like to receive flagged issues from in the future.

Bad Actor list - Coming soon!

New
The bad actors list enables you to view, search and insta-flag customers that the you've previously transacted with. This feature will be released to our Beta Users within the next few days!